Yes, CSXDirectInvest^SM is a direct stock purchase plan through which you can purchase CSX common stock and reinvest cash dividends. You can review the prospectus and download an enrollment form by clicking here  . You may also call BNY Mellon Shareowner Services at 1-800-521-5571. If you are calling from outside the U.S., call 1-201-680-6685. Their hours of operation are Monday through Friday, 8 a.m. to 7 p.m. Eastern Standard Time.

When a broker holds your stock, it is usually registered in the broker's name, or "street name." CSX does not know the identity of individual shareholders who hold stock in this manner. We know only that a broker holds a certain number of shares that may be for any number of customers. Also, you will receive dividend payments, annual reports and proxy materials through your broker. Please notify your broker, not BNY Mellon Shareowner Services, if you wish to eliminate unwanted, duplicate mailings.

If you are interested in any of these transactions, contact BNY Mellon Shareowner Services at 1-800-521-5571, or 1-201-680-6685 outside the U.S.

If your stock certificates are lost, stolen or in some way destroyed, notify BNY Mellon Shareowner Services  in writing immediately.

Merrill Lynch can assist you with questions regarding the CSX Stock Option Plan.

Some shareholders hold stock on CSX records in similar but different names (e.g. John A. Smith and J.A. Smith). When this occurs, we are required to create separate accounts for each name. Although the mailing addresses are the same, we are required to mail separate dividend checks to each account.

If you want to consolidate separate accounts into one account, e-mail shrrelations@nymellon.com for the necessary forms and instructions. When accounts are consolidated, it may be necessary to reissue stock certificates.

CSX pays quarterly dividends on its common stock on or about the 15th of March, June, September and December, when declared by the board of directors to shareholders of record approximately three weeks earlier. CSX offers direct deposit of dividends to shareholders who request it. If you would like direct deposit of your dividends, please notify BNY Mellon Shareowner Services.

If you do not receive your dividend check within 10 business days after the payment date or if your check is lost or destroyed, notify BNY Mellon Shareowner Services  so payment on the check can be stopped and a replacement issued.

CSX Corporation has had three stock splits since November 3, 1980, the first trading day as CSX:
8/15/2006 - 2 for 1 stock split
12/21/1995 - 2 for 1 stock split
10/25/1983 - 3 for 1 stock split

CSX Corporation is traded on the New York Stock Exchange under the ticker symbol "CSX".

If your total dividends for the year were $10 or more, you will receive a 1099-DIV and the dividend amount will be reported to the IRS. If your total dividends for the year were under $10 and you did not have withholding, a 1099-DIV was not prepared. If there was any tax withholding, a 1099-DIV was produced and will be reported to the IRS. If you have any concerns regarding this matter, please contact your financial advisor or tax accountant.

Contact BNY Mellon Shareowner Services at 1-800-521-5571, or 1-201-680-6685 outside the U.S. to have the W-8BEN (W-9) form sent to you.

CSX no longer has a shareholder rights plan. The Board of Directors approved an amendment to accelerate the expiration date of rights under CSX Corporation's shareholder rights plan to October 10, 2003. This action effectively terminated the shareholder rights plan on October 10, 2003.

In accordance with rules adopted by the Securities and Exchange Commission (the “SEC”), we may furnish proxy materials, including the proxy statement and our 2008 Annual Report, to our shareholders by providing access to such documents on the Internet instead of mailing printed copies. Most shareholders will not receive printed copies of the proxy materials unless they request them. Instead, the Notice, which was mailed to most of our shareholders, will instruct you as to how you may access and review all of the proxy materials on the Internet. The Notice also instructs you as to how you may submit your proxy on the Internet. If you would like to receive a paper or email copy of our proxy materials, you should follow the instructions for requesting such materials in the Notice.